THE:Kraken Reacts to Market Selloff_ING

Krakenworkshardtomaintainasecureandfairexchangeforallclientsandtoensuretradersarealwaysfreelyabletoexecuteorders–?evenamidthemorevolatilemomentscommontothegrowingdigitalassetmarket.?

Thedigitalassetmarketremainsuniqueamongfinancialmarketsbecauseofitsdecentralizedstructure,whichoffersclientsthebenefitofbeingabletochoosewherevertheywanttotrade.Thisalsomeanstheremaybepricefluctuations,differingvolumes,orvaryingsupplyanddemanddynamics,attributabletodifferentexchangevenuesatdifferenttimes.?

Suchamovementoccurredyesterday,whenweobservedlargepricefluctuationsinseveraltradingpairsacrossallmajorexchanges.

Wehavesinceperformedadetailedinvestigationofyesterday’seventsandhavefoundthetradingengineprocessedorderscorrectly.Despitesevereload,theplatformcontinuedexecutingtradesthroughoutthemarketmove.

OurmarketpricesarenotsetbyKraken,butratherbyourclientswhoarethebuyersandsellers.Nonetheless,becauseclientsatisfactionisoneofourtoppriorities,wearereviewingspecificcasesanddetermininghowtohelpclientsonanindividualbasis.?

Whileoursystemoperatedcorrectlybasedonclienttradesatthetime,wealwaysseektoimprovetheclientexperience.Inthecomingweeks,weareworkingonincorporatingourindustryleadingCFBenchmarksindicesasreal-timeindexpricingforriskcalculations.Wearealsocontinuingtoenhancethetotalexchangecapacitytohandlemoretransactionsintimesofunprecedentedload.Pleasestaytunedformoreinformationinthecomingweeks.

Lastly,wewouldliketoremindclientsabouttheavailabilityofadvancedtradingtoolsontheKrakenexchange,andtheresponsibilitiesclientstakeonwhenusingtheseofferingsinconjunctionwithtradingpairsdenominatedinnascentdigitalassets.It’sveryimportantforanyclienttradingwithmargintounderstandourliquidationprocessandhowitmayaffecttheminvolatilemarkets.Clientsshouldadequatelycollateralizeaccountsandcloselymonitortheirmarginlevelwhenleveragingthesetradingtools.

WillKrakencompensatetradersforlossesorrollbacktrades?

Indigitalassetmarkets,it’shighlyuncommontoreversetrades.Thisisbecauseoftheimportanceplacedontheintegrityofthematchingprocessandfinalityoftrading.Ifyoufeelthatyesterday’smarketvolatilityresultedinanywrongfulorunfairactiontakenonyouraccount,pleaseopenasupportticketbyvisitingthislink.

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